The Benefits of Utilizing Remote Access Support

Remote Access Support May Be Your Most Important Business Connection

Businesses must be able to respond to changing conditions with lightning-quick reflexes. This reality is especially true in the realm of information technology. Any glitch in your company network can grind productivity to a frustrating crawl, if not an outright halt. The drain on your time, money, and other resources can be devastating. Fortunately, businesses have a number of options that offer powerful protection against such productivity drains. One of the options that is rapidly increasing in importance is Remote Access Support.

As the name implies, Remote Access Support is online support provided from a location outside of your actual place of business. The service is performed by trained computer support specialist who accesses your desktop computer or company network via an internet connection and specialized software.

Remote Access Support offers businesses three primary benefits:

1. Time Savings – Since your system is monitored 24/7, problems very often will be discovered and resolved before you even know about them. This, of course, will deprive you of the time-draining opportunity to get on the phone or internet, contact your local IT provider, schedule an appointment, and wait for the rescue squad to arrive at your doorstep. But, of course, you’ve got better things to do with your time, don’t you? Far better to let somebody else deal with all that technology.
2. Money Savings – Let’s face it, service calls aren’t cheap. With remote access support, you won’t be footing the bill for the time it takes an IT specialist to trek to your business, analyze and resolve the problem, and travel back. Everything happens in a fraction of the time and therefore a fraction of the cost.
3. Maximized Efficiency – Since everything is done off site, you’ll never have to deal with disruptions from strangers showing up in the middle of an important meeting. You get to carry on business as close to usual as possible.

With so many obvious benefits, Remote Access Support clearly is an option all businesses should consider. If you’d like to put this powerful solution to work for your business, Orange County Computer^® is ready to help. With Orange County Computer^®, you’ll be working with Microsoft Certified Professionals who can quickly diagnose and repair any of your desktop/laptop issues, correct errors, and update your systems. Typically, our technical supportteam can resolve problems in 30 minutes to 1 hour, saving you about 75% off the average on-site service call charge.

Contact our TECH SUPPORT TEAM for immediate support or to schedule a support call at 949-699-6619 or Contact Us
Orange County Computer^® is your Comprehensive IT Solutions Provider.