Tech Center Support Services

On-Site Services

When your desktop or laptop is not functioning properly, our Tech Team understands how mission critical it can be to get your system back up and running smoothly. Orange County Computer Inc. provides our clientele with a one stop technology solution to maintain your home work group or office network environment. Our courteous staff can schedule emergency or standard service calls to your home or office. We are just a phone call or an e-mail away from resolving your issues. Our Technical Skillset is quite extensive and ranges from Data Recovery to Security Solutions.

On-Site Support Services for Residential / Home Office Clients:

Remote Access Support

At Orange County Computer we understand the sense of urgency our clients expect when they experience desktop, laptop or network problems. To meet the needs of our busy customers, we offer telephone/remote support services. This enables us to resolve many issues quickly and with minimal interruption in work flow.

Customers can either contact us over the phone at 949-699-6619, or by clicking here for Live Chat or send an email to get started.

Clients that utilize remote / telephonic support services can enjoy to benefits of quick troubleshooting and resolution, minimal downtime and can get back to work quickly without the trouble of scheduling the time for a technician to come on-site or to unplug the system and drop it off when their schedule permits. Customers may utilize these services provided that they have an internet connection.

Examples of Telephone / Remote Support Services include but are not limited to:

Remote Support Services are available 24 hours a day, 7 days a week*. We have heard hundreds of complaints over the years about clients having to deal with support provided by “techs” that they can hardly understand who are located half-way around the world. That is a frustration that we want to eliminate for our clients. At Orange County Computer, we believe that quality service and communication with our customers should be a positive experience, therefore, when you contact us, you are speaking with the actual technicians at our Tech Repair Center in Orange County, CA.

Contact us today to schedule an appointment for on-site service or to learn more about the technology solutions that Orange County Computer can provide for you at 949-699-6619.

*The cost for Remote Access Support will vary depending on the day and time. Emergency Rates may apply.

For more information, please contact us via telephone at 949-699-6619 or via email at Contact Us

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